MEMPREDIKSI ORIENTASI PERILAKU KONSUMEN PASCA PANDEMI COVID19
Sari
Being isolated in a certain period of time will affect the level of affection and level of cognition, as well as behavior. Understanding of this becomes the reasons to conduct training in order to predict the orientation of people consumption preferences after Covid19. The purpose of the training is to provide understanding of the small and medium-sized business of the consumers orientation after covid19, and prepare activities to get started their business eficiently and effectively. The method used in training is the online method, collecting data using a survey method using a closed questionnaire to capture the direction of community preferences after covid19 has passed. Questioners spread to the community at several research sites such as Jakarta, Makassar, Aceh, Bandung. the training participants involved 220 respondents, consisting of, 50.7% women and 49.3% Male. The results show that people preferences after the Pandemic announced focusing in 3 (three) industrial sectors, which are, the Traveling Services Sector and Tourism Services (Pure Services), the Culinary Services Sector prioritizing culinary favorites before the pandemic (Hybrid services) and the Beauty Care services sector, and Health care (pure services) The implication of the findings shows that entrepreneurs are preparing their business activities in 3 sectors which are traveling and tourism, culinary, and health care.
Â
Keywords: isolation, covid19, prediction, preferences
Teks Lengkap:
PDFReferensi
Fitzsimmons, J.A, and Mona J. Fitzsimmons. (2011). Service Management, Operations, Strategy, Information Technology, 7th ed. McGraw Hill.
Hunt, Shelby.,D and Dennis B. Arnet. (2006). The Explanantory Foundations of Relationship Marketing Theory. Journal of Business and Industrial Marketing.
Kotler,Ph., and Gary Amstrong. (2012). Principle of Marketing Marketing, Perason, Prentice Hall.
Kotler,Ph., and Kevin Lane Keller. (2009). Marketing Management, Perason, Prentice Hall.
Kotler,Ph.,et al. (2008). Strategic Marketing for Health Care Organizations, Building a Customer-Driven Health System. Jossey Bass, Awiley in print.
Lindgreen, Adam. (2004). “The design, implementation and monitoring of a CRM programme: a case study.†Marketing Intelligence & Planning.
Lovelock,Ch. et al. (2005). Services Marketing in Asia, Managing People, Technology and Strategy, 2nd ed. Perason, Prentice Hall.
Palmatier, Robert W. (2008). Marketing Relationship.
Payne, Adrian, at al. (2005). “A stakeholder approach to relationship marketing strategy: The development and use of the “six markets†model.†European Journal of Marketing.
Peter JP and jerry C.Olson. (2010). Consumer Behavior and Marketing Strategy, 9th ed, McGraw Hill.
DOI: https://doi.org/10.47007/abd.v7i1.3722
Refbacks
- Saat ini tidak ada refbacks.
Lembaga Penerbitan Universitas Esa Unggul
Jalan Arjuna Utara No 9 Kebon Jeruk Jakarta 11510
Telp : 021 5674223 ext 266
email : [email protected]
View My Stats