Safiani Annie Faaroek


Employee turnover during the Covid 19 pandemic was very high by the company. During work from house, employees feel that the work demands are getting higher, the number of working hours at home is more than when they work at the office, excessive meetings are often filled with telephone or video calls to ensure many things. In addition, the lack of support from superiors and the occurrence of salary cuts experienced by employees, this makes employees feel the situation is unfair and the situation makes employees need to adapt quickly. High job demand and a lack of job resources in the end make employees become stressed for a long time, overwhelmed, leading to burnout. For this reason, the purpose of this study is to determine the relationship between job demand and turnover intention mediated by employee burnout. The study was conducted with a survey using a questionnaire distributed in May - June 2020 where the respondents used were 200 employees at work from home employees in Jabodetabek. Data were analyzed using Structural Equation Model (SEM). The results of the first study indicate that there is a relationship between job demand and employee burnout. There is a relationship between burnout and employee turnover intention, there is a relationship between job demand and employee turnover intention. Furthermore, burnout mediates the relationship between job demand and employee turnover intention.


Keywords: job demand, burnout, turnover intention

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