Identifikasi Nilai Sistem Informasi Menggunakan Metode Hermeneutic

Budi Tjahyono

Abstract


Manfaat investasi teknologi informasi/Sistem Informasi (IT/IS) masih menjadi perdebatan. Investasi yang cukup besar masih sulit diidentifikasi nilai balik manfaatnya. Penelitian tentang manfaat IT/IS  masih terus dilakukan hingga saat ini. Banyak yang mengatakan bahwa investasi IT/IS tidak cukup signifikan dibandingkan denagn investasi yang telah dikeluarkan. Banyak penelitian mengatakan bahwa menfaat investasi IT/IS tidak hanya benefit yang mudah dihitung (tangible), tetapi ternyata manfaat yang sulit dihitungpun (intangible) juga bisa masuh manfaat investasi IT/IS. Penelitian ini dilakukan dengan mengumpulkan dokumen sebagai sumber data utama. Dari dokumen sumber data tersebut mengidentifikasi manfaat investasi TI/SI dengan menggunakan metode hermeneutika. Hasil penelitian tersebut mengidentifikasi, terdapat 11 kategori yang mewakili nilai (value) dari benefit penerapan IS/IT. Dari 11 kategori tersebut, setelah diterapkan dalam hasil penelitian yang dibahas. Hasil dampak penerapan IS/IT dalam pengurangan biaya mempunyai prosentase paling besar (95%), berikutnya mempercepat proses (90%), mengurangi resiko (70%), meningkatkan pelayanan internal (65%).

 

Kata kunci: manfaat investasi, teknologi informasi, hermeneutika


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