ANALISIS PENGARUH KOMPETENSI DAN PELATIHAN TERHADAP KINERJA DENGAN MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING PADA PERAWAT INSTALASI RAWAT INAP RSUD TIPE B DI TEGAL

Roro Kusnabilla Erfa, Kemala Rita Wahidi, Mus Aida

Abstract


This research is based on the dynamics of service quality problems in 2020-2021 reflecting problems regarding the performance of nurses in inpatient rooms in serving patients. The purpose of this study was to obtain evidence of the effect of competence and training on the performance of nurses in inpatient installations, with work motivation as an intervening variable. The research design used a cross sectional study, with a population of 135 inpatient installation nurses. The sampling technique used the probability sample and used a saturated sample so that the entire population was sampled using a simple random sampling technique. The results of the study prove that competence and training have a positive and significant direct effect on work motivation and performance, work motivation has a positive and significant direct effect on performance, and work motivation has a positive role in mediating the relationship between competence and training on nurse performance. Competence and training programs provided by the organization, will have an impact on increasing higher performance, if there are motives from nurses in the form of responsibility, expectations for progress, the work itself, achievement and recognition, the existence of organizational support related to the work context as the basis for driving their willingness to carry out the tasks assigned to him.

Keywords


Kompetensi, Pelatihan, Kinerja, Motivasi kerja, Rumah sakit

References


Adjei, K.A., Emmanuel, O & Forster, O.M. (2016). The impact of motivation on the work performance of health workers (Korle Bu Teaching Hospital): Evidence from Ghana". Hospital practice and research, 1(2), 57-52. https://dx.doi.org/10.20286/hpr-010245.

Ahmed, S., Islam, R & Asheq, A.A. (2021). Analysis of employee motivation in the service and manufacturing organizations: The case of a developing economy. International journal of business and system research, 1(1), 1-17. http://dx.doi.org/10.1504/IJBSR.2022.10039933.

Al-Banin, Q., Eliyana, A & Latifiyah, E.R. (2020). Enhancing employee performance with work motivation as mediating variabel. Systematic review in pharmacy, 11(9), 333-346. http://dx.doi.org/10.31838/srp.2020.9.50.

Alimi, B.G., Ismaila, U., Isa, R & Garba, A. (2020). Consequences of motivation on medical staff performance of some selected public hospitalsin Maidugiri, Borno State, Niegria. JHSS, 19(6), 255-306. https://www.africanscholarpublications.com/wp-content/uploads/2021/04/AJHSS_VOL19_NO6_DEC2020-19.pdf.

Biech, E. (2015). Training & development. New York: CRC press.

Chahar, B., Jain, D.R & Hatwal, V. (2021). Mediating role of employee motivation for training, commitment, retention, and performance in higher education institution. Journal of problems and perpective in management, 19(3), 176-187. http://dx.doi.org/10.21511/ppm.19(3).2021.09.

Cohen, J.F., Coleman, E & Kangethe, M.J. (2016). An importance-performance analysis of hospital information system attributes: A nurses' perspective. International journal of medical informatics, 80(3), 82-90. https://doi.org/10.1016/j.ijmedinf.2015.10.010.

Colquitt, J.A., J.A. LePine & M.J. Wesson. (2018). Organizational behavior: Improving performance and commitment in the workplace. New York: McGraw-Hill.

Dessler, G. (2017). Human Resource Management, 8th edition. New Jersey: Prentice-Hall Inc.

Duke, M.L. (2021). The McPherson principle: An innovative approach to hitting the bullseye of revenue cycle performance. USA: White River Press.

Fahlevi, M. (2021). Mediating effect of motivation on employees’ performance in a private hospitals Indonesia. IOP conference series earth and environmental, 729(1), 1-6. http://dx.doi.org/10.1088/1755-1315/729/1/012001.

Fajari, A., Karimi, M., Azizi, S.M., Janatolmakan, M & Khatony, A. (2019). Evaluation of clinical competence and its related factors among ICU nurses in Kermanshah Iran: A Cross Sectional study. International journal nursing science, 6(4), 421-425. https://doi.org/10.1016/j.ijnss.2019.09.007.

Grossman, J.M., Bodenheimer, T.S & McKenzie, K. (2016). Hospitas physician prortals: The role of competition in driving clinical data exchange. Health affair, 25(6), 117-127. https://doi.org/10.1377/hlthaff.25.6.1629.

Guterresa, L.F.D.C., Armanu & Rofiaty. (2020). The role of work motivation as a mediator on the influence of education-training and leadership style on employee performance". Management science letter, 10(7), 1497-1505. http://dx.doi.org/10.5267/j.msl.2019.12.017.

Ivelia, L.S. (2018). Influence of training on performance in health workers at Kakamega Country general teaching referral hospital, Kenya. International journal of physical and social science, 8(11), 2100-115. https://www.ijmra.us/project%20doc/2018/IJPSS_NOVEMBER2018/IJMRA-14591.pdf.

Khan, M. (2017). The impact of training and motivation on performance of employee. Business review journal, 7(2), 84-95. http://dx.doi.org/10.54784/1990-6587.1205.

Mathis, L R & J.H. Jackson. (2016). Manajemen sumber daya manusia, Jakarta: Salemba Empat

Monyanyi, G.O., Adonyo, M.A., Mwangi, E.M & Mokua, D.O. (2016). Value of training on motivation among health workers in Narok Countri, Kenya. Pan african medical journal, 23(61), 1-12. https://doi.org/10.11604/pamj.2016.23.261.8414.

Nayeri, ND & Jafarpour, H. (2014). Relationship between clinical competence and motivation needs doctors based on the McClelland theory". Nursing practice today, 1(2). 87-92.

Ongori, J.M., Oluoch, M & Adoyo, M.A. (2020). Influence of training on the performance of nursing officer in Nyeri Country Kenya". Jurnal of health, medicine and nursing, 4(3), 45-56. https://www.iprjb.org/journals/index.php/JHMN/article/view/956/1060.

Opheim, A., Andreasson, S., Eklund, A.B & Prescott, P. (2019). The effect of training medical students in motivational interviewing. Medical education journal, 68(3), 117-127. https://doi.org/10.1177%2F0017896909339454.

Perry, A.G., Potter, P.A., Ostendorf, W & Laplante, N. (2021). Skills performance checklists for clinical nursing skills & techniques. Netherland: Elsevier.

Prashakti, R.D., Fahlevi, M., Ekshan, m & Hadinata, A. (2020), The influence of work environmental and competence on motivation and its impact on employee performance in health sector". International conference of business and management, 135(1), 259-267. http://dx.doi.org/10.2991/aebmr.k.200410.040.

Reeve, J.M. (2015). Understanding motivation and emotion. New York: John Wiley & Sons, Inc.

Retans, JJ., Norchini, J., Naldonado, M.B & Blackmore, D. (2016). The relationship between competence and performance: Implication for assessing practice performance. Medical education journal, 36(10), 901-909. https://doi.org/10.1046/j.1365-2923.2002.01316.x.

Robbins, S.P. (2016). Organizational behavior. New Jersey: Person education.

Robbins, S.P & T. A. Judge. (2017). Organizational behavior. New Jersey: Person education.

Sendawula, K., Kimuli, S.N., Bananuka, J & Muganga, G.N. (2018). Training, employee engagement and employee performance: Evidence from Uganda’s health sector. Cogent business and management, 5(1), 1-12. https://doi.org/10.1080/23311975.2018.1470891.

Van Hell, E.A., Kuks, J.B., Shonrock-Adema, J., Van Lohuzien, M.T & JCohen-Schotanus, J. (2018). Trantition to clinical training: influence of pre-clinical knowladge and skills, and consequences for clinical performance". Medical education, 42(8), 830-837. https://doi.org/10.1111/j.1365-2923.2008.03106.x.




DOI: https://doi.org/10.47007/johm.v6i01.5794

Refbacks

  • There are currently no refbacks.




Lembaga Penerbitan Universitas Esa Unggul

Jalan Arjuna Utara No 9 Kebon Jeruk Jakarta 11510
Telp : 021 5674223 ext 266

email : [email protected]

Web Analytics View My Stats