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Vol 4, No 02 (2021): Journal of Hospital Management Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien di Rumah Sakit: Literature Review Abstract  PDF (Bahasa Indonesia)
Innes Dewi Noviany Bambela, Nauri Anggita Temesvari
 
Vol 3, No 01 (2020): Journal of Hospital Management Analisis Minat Kunjung Ulang Pasien Non BPJS di Unit Rawat Jalan RS Atma Jaya Abstract  PDF
Jennifer Kurniawan, Hasyim Ahmad, Mus Aida
 
Vol 6, No 02 (2023): Journal of Hospital Management THE INFLUENCE OF BRAND IMAGE AND COMPLAINT HANDLING ON REVISIT INTENTION WITH PATIENT EXPERIENCE AS AN INTERVENING VARIABLE Abstract  PDF
Dimas Kuncoro Saputro
 
Vol 1, No 02 (2018): Journal of Hospital Management FAKTOR PENENTU LOYALITAS PASIEN DI RUMAH SAKIT Abstract  PDF (Bahasa Indonesia)
Dyah Tri Utami, Hasyim Achmad
 
Vol 1, No 02 (2018): Journal of Hospital Management EFFECT OF ATTITUDE AND MOTIVATION AGAINST APPLICATION OF THE PATIENT SAFETY PROGRAM IN MEKAR SARI HOSPITALS Abstract  PDF (Bahasa Indonesia)
Dewi Oktaviani, Rokiah Kusumapradja
 
Vol 1, No 02 (2018): Journal of Hospital Management THE INFLUENCE OF SERVICE QUALITY AND MARKETING MIX OF INPATIENT SATISFACTION AT IBU ANAK ASIH HOSPITAL, SOUTH JAKARTA Abstract  PDF (Bahasa Indonesia)
Tengku Annisa Utami, M Reza Hilmy
 
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